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Epic: How a company you never heard of handles your medical records

CBS Sunday Morning
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Correspondent Lee Cowan checks in on Epic Systems Corporation, of Verona, Wis., a software company that has changed the way medical records are kept, accessed and disseminated.
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Comentarios 80
Yo Hon
Yo Hon Hace 2 días
PROPAGANDA
Name
Name Hace 21 un día
I worked for this company. They are still forcing people to come into the workplace and travel to high risk sites in the middle of the corona-virus pandemic. Nothing has changed with that psycho judy faulkner.
bill notice
bill notice Hace 23 días
Yeah just great. How long (if not already) before a prospective employer will pay a service 29.99 to pull up prospective employee's medical records? I can see it now. Whoops Diabetic, had a heart attack, treated for alcoholism, came in for depression; Tell the Candidate we found some else thank you for applying! I am old enough to remember when we were told only BANKS can get your credit history! How did that work out?
Deia Draper
Deia Draper Hace 24 días
All links in the bottom lead CBS of course not eppic what Google knows epic with two peas and this is epic with one p now epic Healthcare has been calling me for a year saying that they are going to send a state aid out here they call every week with every excuse and still no Aid so I'd like to have my medical records to see what they're saying is it the same epic that's calling me every week just saying I digress using microphone no punctuation no capitalization
Chris K
Chris K Hace 26 días
I recently retired to Madison, Wisconsin and have found out that Epic is one of the major employers in Madison. I played in the Verona Area Community Band and would estimate 50-60% of the 90 members work for Epic. And they're pretty good players!
Christopher McGuinness
They sort of glossed over the app where you can check your own chart. Is that available to anyone with records in Epic or is that limited depending on your healthcare provider?
T Anon
T Anon Hace 29 días
I was going to work here but when I found out that Project Managers work over 70 hours a week for 65,000 a year I changed my mind. I emailed them and canceled my job interview. I just came from a job making 75,000 a year working 40 hours a week....they must be out of their mind
Nic ,
Nic , Hace un mes
She does not look 76
J Stasiak
J Stasiak Hace un mes
Epic and Cerner (Epic’s main competitor) are HORRIBLE systems that frustrate and discomfit physicians and nurses every single day. A medical record system’s main purpose should be facile documentation and secure communication of patient medical information. That is a design afterthought with these systems. These systems were first and foremost designed for billing purposes in order to extract as much money as possible from each and every patient encounter. The second major design purpose is to enforce compliance with government CMS, HHS, etc.) regulations. The third principle design objective is to gather information for population health and policy decisions. Documentation and communication come dead last.These systems might work well for administrators generating revenue and data, but they are abysmal for professionals delivering patient care. I recently spoke with a Canadian colleague about his experience with EMRs. Paper medical records are still widely used in Canada although EMRs are being pushed by the government. He told me that while his hospital does use electronic records for laboratory and imaging data (which works reasonably well), physician charting is still done on paper and there is no desire or intent to change. Canadian physicians have seen the hot mess EMRs have caused in the US and want no part of it. EMRs GREATLY decrease physician productivity because of the onerous administrative burden and general clumsiness to workflow that they impose. They create angry, burned out physicians who deliver suboptimal care. My Canadian friend has looked at the offerings of Epic and Cerner, but has concluded that his doctors and nurses are better off with paper. And these people are not Luddites or technophobes; the vast majority are early adopters of new technology as long as it is truly useful. EMRs in their present form, especially the offerings from Epic and Cerner are mostly a hinderance. Unlike digital radiology systems (DIACOM), there is no standard digital format for EMRs. Consequently EMR databases from different vendors are not compatible with each other which means that they cannot communicate with each other. It is sadly ironic that the most common way that medical records are transferred between medical institutions is via hardcopy or FAX. Yes, you read that right. The Epic employees in this video need to know that their work is very unhelpful, not appreciated and deeply resented by the healthcare professionals who are forced to use it. They have every reason to be ashamed and no reason to be proud of their work.
J Stasiak
J Stasiak Hace 3 días
Bruce Becker I have never met ONE physician who actually LIKES using Cerner or Epic. I have been using EMRs of one type or another since 2006. I was in the military for 23 years. At the VA, I used VistA. That was so-so: Not great but not horrible. But it was obvious that it was designed primarily as a medical record system as opposed to a billing or regulatory system. VistA was generally tolerable, but it served the purpose. In the Navy, we used something called AHLTA. We called it Halta-a truly terrible system that only did outpatient records. For inpatients, we had to use another system called ESSENTRIS. This thing was useable but klunky and very limited. It was local to a particular facility. It was primarily medical record system. When I worked in civilian hospitals, I used Cerner and Epic. What a horrorshow. Nobody-and I mean nobody liked-them. The PAs and MDs hated them because they couldn’t complete their charting during work hours; they had to complete 24-28 charts at home on their own time. Taking over an inpatient service was hard because many times the off-going physician didn’t have his notes completed until after I completed my first shift. That never happened with paper. Cerner and Epic are truly abysmal systems that make clinical work unbearable. With this Covid-19 Biblical scourge, many people are going to be hurt because physicians will not be able to write proper notes and there is no time to do them at home. Now, they even want to give us “training” for the billing codes for Covid-19. Unbelievable.
Bruce Becker
Bruce Becker Hace 3 días
@J Stasiak" Lying or talking to fools"? Way to go, J! This is where you lose what little credibility you had..
DanielG599
DanielG599 Hace 19 días
Why yes, the surgeons, doctors and PA's I have seen the last few years are all fools...and you are an idiot.
J Stasiak
J Stasiak Hace 28 días
You’re either lying or talking to fools. Epic, Cerner and other EMR systems have been around since at least 2006 and have gotten worse, not better over time. Nobody I know has ever gotten used to the disrupted workflow, broken trains of thought and general inefficiency imposed by these systems. Many excellent physicians are retiring early because the frustration and wasted time imposed by these system now exceeds the joy of practicing medicine. It takes a minimum IQ of about 135-140 and a very persistent work ethic to get through medical school and residency. The average American IQ is about 95. If people with significantly above average intelligence consistently have difficulty dealing with these EMR systems, then there is something seriously wrong with their design.
DanielG599
DanielG599 Hace 28 días
The healthcare professionals I encounter really like the system. They all say it takes getting used to but in the long run they like the system a lot. Never got a bad word about it from anyone I have done business with.
Da Mouse
Da Mouse Hace un mes
Never heard of?? Yeah if you live under a rock.
Charlotte Odum
Charlotte Odum Hace un mes
What a fluff piece. Check out this for a doctor's perspective: esvid.net/video/v%C3%ADdeo-qoQs162YwWY.html
Jayce Haun
Jayce Haun Hace un mes
i’ve heard of epic
Heidi Carter
Heidi Carter Hace un mes
I would like to be one of Judy’s friends. She seems so fascinating
critterlover4278
critterlover4278 Hace un mes
Just another way for big brother to data mine. They make it look like it's all a benefit to you but it's more of a benefit for them. Just like the DNA companies like 23 and me and the rest of them use and give away the most sensitive medical data you could ever have...your DNA. Look at it this way, you are paying them to put your DNA on file for any government agency to request and get at any time.
toldt
toldt Hace un mes
To hear what's really going on with electronic medical records and what doctors have to say about this CBS piece, check out esvid.net/video/v%C3%ADdeo-qoQs162YwWY.html
nascarthunder631
nascarthunder631 Hace un mes
Just like with any software there are Doris and cons. Check out ZdoggMD ESvid page as he has some great opinions about Epic. esvid.net/video/v%C3%ADdeo-qoQs162YwWY.html
sofia maria
sofia maria Hace un mes
I use Epic every day. It adds more time to my patient charting, thousands of clicks and very redundant. if this is the best out there we have a long way to go. Great that Epic employees work in a playground but I don't. I wish they would produce a truly streamlined and effective product.
TritonTech
TritonTech Hace 28 días
@Christopher McGuinness we did, but half the battle is phasing customers to the new work methods. HIPAA laws and security additions make epic annoying to use from an end user perspective.
Christopher McGuinness
Yea, doesn't it make you wonder what all those kids do all day long? I mean you'd think a fleet of expert well paid programmers could make it feel easier to use and navigate and less clicking and searching....
TritonTech
TritonTech Hace un mes
I used to work at Epic. It's redundant for a reason and that reason is called lawyers; it also helps minimize human errors. I'm sorry for you, Epic taught me how horrible our medical records are, and I'm glad I left that industry for Oil and Gas.
Lia Billington
Lia Billington Hace un mes
I have used 4 other EMR systems. Liked all of them more than Epic for the tasks I do. Sunday Morning should do spots on the competitors to be fair. Several of the features of Epic are not medical-user-friendly (though they sport artwork and "storyboard,") and take up a tremendous amount of time over some other systems.
Navin A
Navin A Hace un mes
The real story... esvid.net/video/v%C3%ADdeo-qoQs162YwWY.html
Brucev7
Brucev7 Hace un mes
How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25 esvid.net/video/v%C3%ADdeo-h6vsKMaSG1s.html
William Hommel
William Hommel Hace un mes
Madison would've had Epic if it weren't so anti-biz these days. Oscar Mayer and Rayovac are prime examples. Verona has exploded.
Charles Roberts
Charles Roberts Hace un mes
Story misses the truth and serves more as a fluff piece and a EPIC PROMOTIONAL Ad - ask physicians and providers in the trenches for the real story - EPIC is a cash register first and a patient focused quality system last - most of us now spend 50% of our time on EMR adding to the continuing deterioration of the patient doctor relationship - with additional intrusions by insurers our health care system is getting worse each day with increased costs passed to patients and decreased quality overall - I would gladly go back to paper and have Mayo pass a billon dollars in savings on to their patients
Domino Derval
Domino Derval Hace un mes
#Epic
jason70360
jason70360 Hace un mes
As a Radiology technologist, CT technologist and Nuclear Medicine technologist I have enjoyed using EPIC from day 1. It is by FAR the best system available.
Curtis Curry
Curtis Curry Hace un mes
My organization utilizes Epic as its EMR. It's such a great product. They truly are leading the pack on medical record innovation.
sofia maria
sofia maria Hace un mes
Clearly you are not a physician/PA/nurse practitioner in your organization.
Zonzo Gonzo
Zonzo Gonzo Hace un mes
All that theme fair decor would have been less money that we pay for in our premiums. Fk all these "behind the scenes" crooks.
cletus bocephus
cletus bocephus Hace un mes
reject this nonsense
cletus bocephus
cletus bocephus Hace un mes
smells sketchy
29lmh
29lmh Hace un mes
My description of EPIC is Enormously Problematic Incredibly Cumbersome! While I realize the benefits of electronic records and the (sometimes) better accessibility to records from some (but not all) outside facilities, it can be very difficult to deal with all of the data entry requirements which become quite time consuming. There is no consistency within the program as to how problems are documented, if you don't have the exact wording that EPIC recognizes, then you end up wasting time trying to reword it several different ways until you find one EPIC will accept (ex: H/O..., Hx of.., history of...). I hate taking time working on a computer in the exam room when I'm trying to talk to the patient and can't maintain eye contact with them.
Sweet TJelli
Sweet TJelli Hace un mes
Has records ever been faulted? Sometimes electronic documents get unexplained changes that ppl can't explain. Has that ever happened with Epic Records?
Gone Anonymous To Stay Employed
They were much more secure in paper version. Personally, I hate that my medical records are online. I hate even more that I don't have a choice.
Pibbity Bibbity
Pibbity Bibbity Hace un mes
Yes, we’ve been told for years that putting our medical records into digital form was going to “streamline” the industry and make “medical records accessible wherever a patient goes”. Except it’s not true. It’s harder now to get your records to go from one doctor to the next. I call “B.S.!” on the “Epic handles 60% of the medical records in the country” claim. Every doctor I’ve been to, every insurance company I’ve used - they all use completely different systems, none of which are compatible and none provide an easy integration of records. If you leave a doctor, you must provide your next doctor with hard copy records and someone in that office-usually someone who is paid minimum wage-has to re-enter all your information into their system. That is, if it’s done at all. And just try to get a hard copy file from your doctor of your own medical records. Many of them absolutely refuse to give them to you. You’re told your new doctor must make a request. Unfortunately when your new doctor makes a request, 9 times out of 10, those records are never sent.
satchell78
satchell78 Hace un mes
I've used Epic it's not a good solution. Easy tasks are over complicated. Data base entries regarding common tasks can't be edited in house costing the -end user- patient.
satchell78
satchell78 Hace un mes
@Mitch Moody In the last year.
Mitch Moody
Mitch Moody Hace un mes
database entries can't be edited in-house? wtf are you talking about. Have you used in in the past 30 years?
Dean Ossiander
Dean Ossiander Hace un mes
very interesting
Lawrence Ospina
Lawrence Ospina Hace un mes
We only hire non experienced illiterates to handle the most sensitive of data
sofia maria
sofia maria Hace un mes
True that.
Wardaherosa Carmela
My rectum pics goes for all over their screen 😊
Marie Smith
Marie Smith Hace un mes
That’s a man
M A Neuschwander
M A Neuschwander Hace un mes
I am sick to death of seeing everyone's face glued to their smart phones! When I go to my Dr. I want to see the whites of their eyes and talk to them about what is going on. I do not want to pay for them to sit and play on their computers and ignore what is going on. All these people that descend upon you with their tablets when you walk into a medical facility - to do their work is pathetic! Computers cannot be a DR. Computers cannot be understanding and show compassion for a person. I am a person that has suffered at the hands of computer data entry - the wrong persons info. was entered under my Social - Nothing is ever corrected properly - and fixed. I am still fighting wrong info. - more than 10 yr.s later. Computers are not a good thing!
Tony Smith
Tony Smith Hace un mes
That's interesting because Epic doesn't hold any weight on a point value for SSN's. Epic generates their patient matches on Name, DOB, phone number, and address. SSN basically counts for nothing as not all patients have a SSN.
Ja Lacaob
Ja Lacaob Hace un mes
I suppose you have a doctorate's degree to back up your complaints, and haven't seen the types of errors that handwritten, non-computer entry creates. The healthcare professionals using this system are not 'playing' on their phones, computers, and tablets. You should learn more about the situation before making light about the work YOUR DOCTORS do.
Tony DNY
Tony DNY Hace un mes
Epic sucks .. the doctors & nurses Spend more then doing data entry then they do with patients good luck if you have an emergency in another state because they don’t have access to the other hospitals records.
Ja Lacaob
Ja Lacaob Hace un mes
@Tony DNY I never said they didn't spend less time with patients. Blaming the computer system is not the answer. Digital systems provide incredible amounts of safety, and save time for the docs, ultimately. It is not Epic's fault (or any EMR software's fault for that matter) that the doctors have less face time. That's a revenue/money issue. It's a company policy issue. If you don't have computers, you have to hand write everything, too. Either way, the information has to be recorded. Are you going to blame the pen and paper, too? Or do you expect the docs to memorize everything about every patient?
Tony DNY
Tony DNY Hace un mes
Ja Lacaob I get that but what you go to emergency rooms and hospital ask them how much of their time is with the patient versus doing paperwork they will say they are on the computer more then they are with the patients . I was in the hospital visiting a friend the nurse were all at their stations tying way and the doctor comes in the room asks my friend a bunch of questions while standing at the computer station in the room how is that good when all the doctor is doing typing and not doing physical with ISO patient .
Ja Lacaob
Ja Lacaob Hace un mes
That's an issue with HR pushing doctors to 'see more patients' than it is an issue with the electronic system. Doctors now see more patients in one day than ever before. It doesn't mean it's a good thing that they can see more patients. Patients need more face-to-face time with their doctors... it's a revenue/money reason they have less face-to-face time. Not the result of an EMR.
koprowsk
koprowsk Hace un mes
Total fluff piece.
P M
P M Hace un mes
Doesn't surprise me.
Frances Annette
Frances Annette Hace un mes
This place looks like a spchycoward 😵😳 👀 😮 and this is where they process our medical records. Alice in wonder land! Nuts 😡 except now we know where the real money is, is not in the stock markets. Wake up people, more worry about.money than the patients well being. Look she says "hey epic show me Liz records!" Juts like talking to Alexa. We are doom in medical privacy.
John Marquardt
John Marquardt Hace un mes
cross dresser
J. Crockett
J. Crockett Hace un mes
Everybody needs to watch Dr. Zubin Damania's (zdogg) response to this. esvid.net/video/v%C3%ADdeo-qoQs162YwWY.html
Mike Scafuri
Mike Scafuri Hace un mes
I love her!
m P
m P Hace un mes
HAHAHAHAAHA THIS IS FUNNNNY, I LOVE USING EPIC
Caroline Yeh
Caroline Yeh Hace un mes
Any company with such nice facilities for their workers must be evil
Ja Lacaob
Ja Lacaob Hace un mes
Oh yes, must be the devil's work to both enjoy your workplace and be productive with your work.
David Lozar
David Lozar Hace un mes
As a physician with over two decades of experience I’ve lived through our professional transition to EMR and Epic and while I agree that this is the inevitable wave of the future, we are not given more time to see a patient to use this tool. I believe one of the interviewees suggested that primary care’s frustration with EMR was like someone complaining about their homework. The problem being that much of what we must do is busy-work homework, data entry, and make annoying pop-ups go away. The real problem is that makes for great pie-charts for administrates and poor doctor-patient relationships and interaction. This shift in the medical priority upset me enough that I wrote a textbook called Technology and the Doctor-Patient Relationship by McFarland Textbooks. We want to spend time taking care of our patients not filling pre-set templates. D.C. Lozar.
satchell78
satchell78 Hace un mes
@Tony Smith That makes since. Probably, from Epic's perspective, would want to control aspects to ensure quality and redundancies... Thanks Tony!
Tony Smith
Tony Smith Hace un mes
@satchell78 It's more related to regulations put in place. Providers are required to document certain items in a patients record for the patients safety. Yes, sometimes it is redundant and tedious. This can cause our healthcare providers to spend a significant amount of time documenting. But even if that extensive documentation can save one patient's life... I think we can take the extra time to put the boring work in.
satchell78
satchell78 Hace un mes
Bureaucracy Level: Overwhelm to justify cost
Tony Smith
Tony Smith Hace un mes
Generally the BPA's are designed and built by other physicians that work with Epic teams. I always encourage providers I work directly with to attending meetings where we discuss Epic functionality and build. That way your voice can be heard and maybe better understand what your annoying pop ups might be more related to
Erik Wagner
Erik Wagner Hace un mes
We need to continue working towards technological solutions but Interoperability an exchange of information is paramount between systems. Epic makes this as difficult as possible because sharing information, they feel, hurts their business. When Judy acknowledged that the data is not Epic’s, she’s of course is correct. But they contractually make it very difficult for their customers to share their own data with other organizations.
TheHappyDoctor
TheHappyDoctor Hace un mes
How do I apply?
M A Neuschwander
M A Neuschwander Hace un mes
What happy drug are you on?
Video News
Video News Hace un mes
Live long and prosper Judy!
Brucev7
Brucev7 Hace un mes
How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25 esvid.net/video/v%C3%ADdeo-h6vsKMaSG1s.html
Rebecca Cervantes
Rebecca Cervantes Hace un mes
Probably Disneyland for identity thieves, no doubt! 😏😏
Marky Mark
Marky Mark Hace un mes
Major question is, is this company saling this information to insurance company's??
Lupe Valdez
Lupe Valdez Hace un mes
Saling ? Wtf
legen davey
legen davey Hace un mes
No, that would be a blatant HIPAA violation
Marky Mark
Marky Mark Hace un mes
This is ultimate betrayal..this company has absolutely no right to our personal privacy's like this..we must put and end to this
Laavanya Pasupuleti
Love the humility and simplicity of Faulkner. None of the arrogance and stuffiness of SIlicone Valley!!
toldt
toldt Hace 29 días
Perhaps as easy as mistaking shyness for humbleness.
Unmannedair
Unmannedair Hace un mes
@toldt it's really easy to confuse the intj personality for someone who is really arrogant... And indeed they are vulnerable on occasion to hubris. However, what is commonly mistaken for hubris is an extremely decisive analytical mind that is indifferent to the tactful in favor of the expedient. Definitely not pleasant on occasion. The key to dealing with this is demonstrating the logical sequence. An appeal to emotion will only end in tears.
toldt
toldt Hace un mes
You think she's humble? Check out this story, it's titled 'Her Way' madison.com/ct/news/local/her-way-epic-systems-ceo-judy-faulkner-talks-about-trusting/article_7fafd560-d5fd-5a7f-8ef8-59d6bd4cf452.html
mulehop17
mulehop17 Hace un mes
LOL her response to how do you handle security concerns was literally just talking in a circle she said nothing relevant to the question
GAB8407
GAB8407 Hace un mes
Judy. Find out why EMORY Healthcare left. EPIC is not the best.
Mitch Moody
Mitch Moody Hace un mes
Emory Healthcare has never been an Epic customer. They collaborated with Kaiser Permanente, which has been an Epic customer since the early 90's.
Geo HVL
Geo HVL Hace un mes
I know of a company that’s in the process of dropping a well known EHR worth tons of money and moving over to EPIC. We are so excited
toldt
toldt Hace 29 días
Just wait
Geo HVL
Geo HVL Hace un mes
sofia maria can’t be any more heart break than what we have.
sofia maria
sofia maria Hace un mes
You'll soon be disappointed.
Matthew S
Matthew S Hace un mes
'How do you address security concerns?' Nice non-answer.
Matthew S
Matthew S Hace un mes
I love that doctor who says 'get used to it'. No - you should have a say in the safety of your records - and who can see them. NO - it's not just 'get used to it'.
Matthew S
Matthew S Hace un mes
There are so many holes in this, it's not funny. Quite serious, in fact. What keeps one doctor from seeing your data, but not another? Who maintains the access levels? How do they check on them? What if a record is input incorrectly? How is it modified? DO they somehow keep a record of that change, within their system? What's the process for a patient releasing their data? How much control does the patient have? These are just off the top of my head. So many issues here. All this is, is a pretty fluff piece about how 'neato' Epic is, nothing more. No serious concerns are addressed.
Ja Lacaob
Ja Lacaob Hace un mes
You should maybe do some actual research then. It isn't meant to be a security piece.
S PACE
S PACE Hace un mes
EPIC is garbage. Ask any medical professional who has to use this NON-USER Friendly interface. How about spending some money making it useful for people using it. 6:39 EPICs response "Get used to it" wonderful.
Tony Smith
Tony Smith Hace un mes
@Ja Lacaob nailed it. IT industry doesn't set the standards for required documentation.
Ja Lacaob
Ja Lacaob Hace un mes
@S PACE How about some solutions instead of complaints? I suspect the problem isn't Epic, here. How would YOU fix it?
S PACE
S PACE Hace un mes
That's for the corrections. Its still a garbage product with a terrible User Interface. And my "supervisor" response when we complain. It doesn't matter we have to do it. Less time caring for patients more time staring at a computer. And all the statics and tracking done in the background is being used by insurance companies to track and punish everyone. People are already paying higher premiums based on health.
P D
P D Hace un mes
That's a doctor from the Mayo clinic. They mention this fact at 4:45.
Sandy Harold
Sandy Harold Hace un mes
So this is the reason, I can't get a second opinion.
TXMEDRGR
TXMEDRGR Hace un mes
Now, if we could only get the doctors to take their eyes off the screen while the patient is present.
Funk G Man
Funk G Man Hace un mes
Government says they can't,,,,have to write the reports THEMSELVES!
SciFiGirl007
SciFiGirl007 Hace un mes
Fascinating softball piece.
Brucev7
Brucev7 Hace un mes
How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25 esvid.net/video/v%C3%ADdeo-h6vsKMaSG1s.html
LeighAnne Brown-Pedersen
As a hospital worker, I love epic. Just last week, I had a patient on vacation and I’m talking to an oncologist 4 states away about her, in a completely different hospital system.
toldt
toldt Hace 29 días
You can do that with technology that's nearly 100 years old. It's called a telephone.
moviediva
moviediva Hace un mes
We use epic, great system
Herb Liptow
Herb Liptow Hace un mes
She does so much to support artists and the arts! Great example for the corporate world!
toldt
toldt Hace 29 días
All the arts except the art of medicine...
Emma Tee
Emma Tee Hace un mes
"Started off in a basement"...dont They all....! 😂 What a load of crap.
Emma Tee
Emma Tee Hace un mes
@Astral M I don't believe it. I have a brain.
sofia maria
sofia maria Hace un mes
Yeah.. and from the garbage product they turn out you'd think they are still there.
Astral M
Astral M Hace un mes
@Emma Tee She founded it in 1979 and is the only person still working there who's been there since it started. It actually did start in a basement, 2020 University Avenue. www.ibmadison.com/In-Business-Madison/September-2014/The-humble-origins-of-Epic--and-4-other-iconic-Dane-County-companies/ There's no way Judy is just a front. She's a very outspoken leader.
Emma Tee
Emma Tee Hace un mes
@Mariachee Bandidos that so called woman is not the founder of "epic" she's just the front for it.
Mariachee Bandidos
Mariachee Bandidos Hace un mes
@Emma Tee you are not making any sense.
Vital Signs
Vital Signs Hace un mes
The last couple of doctors i went to,spent more time looking at the screen and typing,as if they were watching ESvid,than they did talking to me . I need a doctor ,not a data entry employee.
sofia maria
sofia maria Hace un mes
I agree. And you can thank Epic. I chart on all of my patients outside of the exam room for this reason, and I can tell you we spend more time on data entry than with our patient. Thanks Epic. Thanks Obamacare. You've done a great service for healthcare in this country.
Robert Muldoon
Robert Muldoon Hace un mes
Judy uses False Equivilancey when shes talk about a person saying you can put on a white lab coat and steal personal medical data ... That's ridiculous when compared to an online hacker or even nefarious corporation taking millions if not billions of personal medical records and their ability to target any specific client of EPIC - I get seriously concerned when I hear people like Judy lying so blatantly.
thomas grenier
thomas grenier Hace un mes
@Robert Muldoon you've sald false equivalency twice, but not said how its false, sure that sounds really important, but doesn't actual prove or supply anything valid.. Your example of stealing millions of records would only be possible if the database is targeted you wouldnt use a users GUi, which is what a paper record would be the ACTUAL EQUIVALENT to. Most hospitals secure their own database, its not epics job to, they make recommendations, but the sury is to the company, just like a car company is not responsible for your driving habits., they can suggest but it ultimately falls on you. No one is gas lighting you, you're just expecting them to be responsible for something they're not. Also go read the news, people don't steal medical records they lock them down for ransom.
Robert Muldoon
Robert Muldoon Hace un mes
@thomas grenier Yr avoiding the issues of data mining and security, you are responsible if yr system is vulnerable, it's literally yr system .... This is why Judy make that utterly ridiculous false equivalency of a person in a lab coat stealing records ... Don't try to gaslight me thankyou, you know exactly what these issues are and yr avoiding them as Judy did .... Pathetic
thomas grenier
thomas grenier Hace un mes
@Matthew S We had doctors taking records home to finish all the time, and had more than one instance of their car getting stolen with a trunk load of medical records, even though it was against policy to take charts out of the office. Its much easier to secure and monitor data, than getting an arrogant doctor to follow rules and secure a sheet of paper
Matthew S
Matthew S Hace un mes
Agreed - Paper records - are secured. Access is monitored. Physically. SHow me how you're going to guarantee this on an app and database.
thomas grenier
thomas grenier Hace un mes
its not epics job to secure the data unless they are hosting, its the individual hospitsls responsibility. our database is onsite, epic has nothing to do with how we secu our servers, datatcenter etc.
Passionately Ambivalent
What an Epic failure. I'm a long term patient of a medical system that uses their software: No continuity of care, no objective record of condition over the long term. Every doctor has immediate and complete access to all your records, even psych, giving no doctor patient confidentiality. Their records cannot be printed nor exported to any useful format, nor can they import data from other systems. MyChart is TRASH software, I figured it was put together by a mom and pop shop near me, not this absurd national company spending their money on ... whaa?? Please: some database software company write a competing system!
Passionately Ambivalent
@Jamin Gray I've been contacting Epic and many departments of UC.. for many years, for many reasons. Not one can figure it out. You export data onto one giant non-editable pdf file on a disk, so nobody can make use of it. What's with that? UC.. told me that they cannot access MyChart with another UC... One nurse probably uses her personal phone to log onto Quest, nobody else can access my Quest data. Doctors do not know how to retrieve my data, and at best a few highlights get typed into a patient reported lab result. Within the system, there's no means of comparing my clinical condition over time; so because my system keeps switching doctors, nobody remembers my case more than a couple years. Patterns are not flagged on MyChart that should be automatically detected. Not sure how I'm supposed to send you a private message.
Jamin Gray
Jamin Gray Hace un mes
That's a failure of your medical system to implement Epic properly. All of your complaints are literally solved with features in Epic when implemented. Email or message me for more info and I can reach out to your leadership.
bhaffar
bhaffar Hace un mes
Asks for your ACT/SAT scores on job application - now that’s hardcore!
Unmannedair
Unmannedair Hace un mes
Degrees are the most worthless way to judge a person's competence. Act/sat scores are only valuable to someone who thinks it actually represents a cross section of knowledge. Knowledge without wisdom is useless... And critical thinking isn't a skill that is taught for the sat/act test. It's a shame that I had to go through all that before realizing it.
thomas grenier
thomas grenier Hace un mes
unfortunately its really all they care about, a degree, their database guy for our company had a degree in weather and atmosphere..
Coletha Albert
Coletha Albert Hace un mes
M. I. B. Medical Information Board
Robin Sattahip
Robin Sattahip Hace un mes
Of course, they haven't advertised, medical records should be private and kept in doctor's offices. This is a serious risk to the privacy of Americans. A wrong diagnosis can have serious effects on their lives, not to mention medical things people should be able to keep private.
Baba Sheeny
Baba Sheeny Hace un mes
This is just another way to protect Drs.
C A B
C A B Hace un mes
Kaiser Permanente has used this EPIC system since mid 90s. Now other hospital systems share data from hospital system to system. They share so if I go to another medical care hospital for specialized care, they add my records to EPIC. All local and systems across the US can see my records now.
toldt
toldt Hace 29 días
It might sound peachy, but it's not that easy for the folks trying to view that information in a useful, meaningful, efficient way.
Unmannedair
Unmannedair Hace un mes
@Pibbity Bibbity you can thank your congressman for that one.
Pibbity Bibbity
Pibbity Bibbity Hace un mes
C A B How this happened I have no idea. I had Kaiser Permanente for two years. No doctor I’ve been to see since-all in larger metropolitan areas-has been able to obtain those records from KP. If I call and ask them for a hard copy, they refuse me my own medical records and insist the request must come from a physician.
Joseph Kelley
Joseph Kelley Hace un mes
Jane, as always, looking very svelte - gotta be the exercise/nutrition. .
Cat _
Cat _ Hace un mes
She has aged very well without resorting to fake-looking plastic surgery, fillers, etc. Or at least, she doesn't appear to have used any of these things. (I'm sure she colors her hair, but it looks very flattering, not fake.) Also, can I just point out how she is always very ladylike, properly dressed and covered, conservative, like more women used to be. No visible tattoos, piercings, spaghetti-strap tank top with no bra, etc. As an older woman, I appreciate those things being modeled again. Of course, every person has the right to choose how they appear. I just happen to prefer Jane Pauley's look.
1963Iota
1963Iota Hace un mes
I use this system for my job every day. Has made things a lot easier.
Jared Oberfeld
Jared Oberfeld Hace un mes
My brother in law used to work here
Stephanie Taylor
Stephanie Taylor Hace un mes
Epic has very young employees, engineers, that they hire right out of university with great salaries and benefits! Unfortunately they don’t offer subsidies for obtaining advanced degrees, hopefully that has changed!
David Burke
David Burke Hace un mes
Jared Oberfeld ‘used to work there’ is a common theme at Epic - They turn and burn. Every time I hang out with Epic employees (lived with two along the way) they are all taking about how they can’t wait to leave. They have great pay, great benefits- including a very generous paid sabbatical every five years, but very few people make it five years, let alone 10+ years. Hopefully they can find a better balance because, like the doc said, the EMR is here to stay.
Minda Kahn
Minda Kahn Hace un mes
Security security security. Spectrum Health, the server hacked by the Russians.
Mitch Moody
Mitch Moody Hace un mes
A Spectrum server was not hacked. It was a third party mailing service that was hacked.
wiseguy436
wiseguy436 Hace un mes
One problem with digital records and orders in Hospital is there is less double checking on new orders especially in Pharmacy
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